Mobile / Slots
Your 55 max account connects to Nagad, Upay and Bank Transfer so you can move money in and out without switching apps or hunting for a payment page. Every deposit, withdrawal and account check sits in one place — your signed-in account area.
Adding funds to your 55 max account starts at the deposit counter inside your signed-in area. We support Nagad, Upay and direct Bank Transfer — choose whichever you already use for everyday payments. The deposit screen shows the fields and any minimum amount set for your chosen route. Enter the amount, confirm the transfer from your wallet or bank, and your balance updates once the transaction clears on our end. Do not close the page before you see the confirmation message.
Log in to your 55 max account and navigate to the Deposit section in your account menu.
Select Nagad, Upay or Bank Transfer. The screen shows the fields and minimum amount for that route.
Type the amount, follow the on-screen instructions for your chosen method, and complete the transfer from your wallet or bank.
Once the transaction clears, your updated balance appears in your account wallet. Keep the wallet receipt until it shows confirmed.
When you want to move funds back to your Nagad, Upay or bank account, open the Withdrawal section inside your signed-in account area. The withdrawal form shows the routes available to you and any conditions attached to your account at that point — for example, whether an identity check is still pending. Select your payout route, enter the amount you want to withdraw, and follow the verification step shown on screen. We process withdrawal requests to the payment route you registered on your account; we cannot send funds to a third-party wallet or an account that does not match your details.
Go to your account area and select Withdrawal. The form shows which routes are active for your account right now.
Choose Nagad, Upay or Bank Transfer — the route must match the payment details registered on your 55 max account.
Type the withdrawal amount. The form will show any minimum or account-specific condition before you confirm.
Confirm the withdrawal. The status appears in your transaction history and updates as it moves through the process.
Before a deposit or withdrawal can complete, your account may need to pass an identity check. What that check involves depends entirely on what the account screen shows you — we do not publish a fixed document list here because the fields and requirements are set at the account level and may differ. Open the Verification section in your signed-in account area and follow only the instructions displayed there. Do not submit documents or identity details through any channel other than the official account verification page on 55 max. If the verification section shows a pending status, your transaction may be held until it clears.
Log in and open the Verification section. Only follow the fields and document requests shown there — not general external advice.
The name, phone number and payment details you submit must match what you registered. Mismatches are the most common cause of delays.
Once you have submitted everything shown, the status in your account area will update. Do not resubmit while a check is still in progress.
If the status does not move after completing every required field, raise a support ticket with your account reference so we can investigate.
We have configured three payment routes for Bangladesh accounts: Nagad, Upay and Bank Transfer. Each route is accessible from your account deposit and withdrawal screens. The minimum amounts and any route-specific steps are shown inside the account area when you select a method. We do not display payment route availability outside the signed-in account — check your account screen for what is currently active on your account.
Deposit and withdraw using your Nagad mobile wallet. Select Nagad in the account payment screen and follow the fields shown.
Upay is available for both deposits and withdrawals. The account screen shows the transfer details once you select this route.
Direct bank transfer is supported for accounts that have completed the relevant verification step. Details appear at checkout inside your account.
Every deposit and withdrawal you make generates a record in your 55 max account history and a corresponding receipt in your Nagad, Upay or bank app. Keeping both makes it straightforward to resolve any discrepancy. The account history shows a reference number, the amount, the route used and the current status. If a deposit shows as received in your wallet but has not appeared in your account balance, the reference number from the wallet receipt is the detail our support team needs most.
Each transaction in your 55 max account history carries a unique reference number. Copy this from the account history screen before contacting support about any delay.
Status labels in your account history — such as pending, processing or completed — show exactly where a transaction sits in the cycle. Check this before assuming a problem.
Your full transaction history is in the Account History section once logged in. Filter by date or method to find a specific deposit or withdrawal quickly.
Save your wallet app receipt and note the transaction time. Together with the account reference number, these two pieces of evidence resolve most queries without back-and-forth.
Account and transaction safety on 55 max depends on a combination of steps we take on our side and steps you take on yours. Always access your account through 55 max — bookmark the address rather than following links in messages or social posts. We will never ask you to send payment details through a chat app or email. If you receive a message claiming to be from 55 max and asking for your password or wallet PIN, do not reply — report it through the official support route in your account.
Access your account only through 55 max. Check the address bar before logging in. We do not operate under alternative domain names and will never send you to a different URL to complete a transaction.
Withdrawals are sent only to the Nagad, Upay or bank account registered under your own name. We do not process payouts to third-party wallets — this protects your funds from misdirection.
The mobile wallet you use for deposits must be registered in your own name. Using a wallet registered to someone else will prevent your transaction from completing and may trigger an account review.
For any banking question, use the support contact shown inside your signed-in account area. Our team can verify transaction status using your account reference — do not share login credentials with anyone claiming to help.
These are the questions we hear most often about deposits, withdrawals and account checks. If something is not covered here, the support route in your signed-in account area is the right place to ask.
Your 55 max account supports Nagad, Upay and Bank Transfer for deposits. Open the Deposit section once logged in to see which routes are currently active for your account and the minimum amounts shown there.
Check your Nagad receipt for a completed status first. If Nagad shows the transfer went through but your 55 max balance has not updated, copy the reference number from the receipt and raise a support ticket from inside your account.
No. Withdrawals are sent only to the wallet or bank account registered under your own name on the 55 max account. Third-party wallet withdrawals are not processed. Update your registered payment details first if you need to change the payout destination.
A pending verification check will hold a withdrawal until it clears. Open the Verification section in your account area and complete every field shown there. Contact support with your account reference if the status does not update after submission.
Go to the Account History section after logging in to 55 max. You can filter records by date or payment method. Each entry shows the reference number, amount, route and status — the reference number is what you need if you contact support.
Check the status label in your 55 max account history first. If it has not moved, open a support ticket from inside your account and include the withdrawal reference number. Our team can check the transaction status on our side using that reference.